Technical Support

You can reach the technical support team by phone from Monday to Friday between 08:30 & 17:30:

0800/246-5227 (toll-free number Germany)

00800/246-52277 (toll-free number Austria)


You can also use the following form to request technical support from NEB or send us an email.

Name and Contact Information

What product have you bought or are considering buying?

NEB will use your data as given above exclusively to provide you with free samples, product information or advertising material by mail, email or phone. NEB will not pass your data on to unrelated third parties other than the contracted NEB distribution partner in your geography should you reside outside Germany or Austria. You can unsubscribe free of charge at any time either by email to or by calling NEB’s toll free service number 0800/246 5227 (for Germany) or 00800/246 42277 (for Austria). A request for deletion of your data, can be sent free of charge to

Further information can be found in our Technical Resources section or at Information on trademarks can be found here.