Customer Service / Feedback
Please feel free to contact our Customer Service if you have any questions about pricing, product availability, ordering and shipping.
Our service team is available by phone
Mo-Fr 8:30 am – 5:30 pm:
0800/2465227 (customers in Germany)
00800/24652277 (customers in Austria)
We also appreciate all kind of feedback you share with us, and try to use it to create a better, more responsive, more interactive, and more informative NEB experience.
New England Biolabs GmbH
Brüningstrasse 50; Geb. B852
D-65926 Frankfurt am Main
New Lab Discounts
You start a new workgroup or a new SFB, or your workgroups moves to a new location? Take advantage of our New Lab discount to stock up on all of the high-quality reagents you’ll need.